Performance measurement in universities: ambiguities in the use of quality versus quantity in performance indicators

Kirsi-Mari Kallio, Tomi J. Kallio, Giuseppe Grossi

Research output: Contribution to journalArticlepeer-review

72 Citations (Scopus)

Abstract

Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities' PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.

Original languageEnglish
Pages (from-to)293-300
Number of pages7
JournalPublic Money & Management
Volume37
Issue number4
DOIs
Publication statusPublished - 2017

Swedish Standard Keywords

  • Public Administration Studies (50602)

Keywords

  • Academic publishing
  • Finland
  • efficiency and effectiveness
  • performance measurement
  • universities' economy

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