The changing marketing orientation within the business model of an international retailer - IKEA in China over 10 years

Steve Burt, John Dawson, Ulf Johansson, Jens Hultman

Research output: Contribution to journalArticlepeer-review

Abstract

The paper reports an interview-based study that considers market driving and market-driven activities within the disaggregated components of the business model. The empirical study is of IKEA in China over a 10 year period. Market orientation is considered as a position on a continuum rather than as binary positions. The components of the business model are developed from the Osterwalder and Pigneur structure. Over the study period, the balance between driven and driving orientations within components of the business model changed in multiple ways. This article's contribution is the illustration of disaggregating the market orientations of driven or driving activities and associating these with the particular components of the business model and so studying what happens to the driven-driving balance over time. The approach has wider applicability for attempts to understand the dynamics of international retailing.

Original languageEnglish
JournalInternational Review of Retail Distribution & Consumer Research
DOIs
Publication statusE-pub ahead of print - 2020

Swedish Standard Keywords

  • Economics and Business (502)

Keywords

  • China
  • IKEA
  • business model
  • international retail
  • market orientation

Fingerprint

Dive into the research topics of 'The changing marketing orientation within the business model of an international retailer - IKEA in China over 10 years'. Together they form a unique fingerprint.

Cite this