En hjälpande hand
: Medlarens metoder och förhållningssätt i arbetet med gärningspersoner och brottsoffer

  • Malin Sandberg
  • Louise Nilsson

    Student thesis: Bachelor


    The purpose of this study was to examine the mediators' views on their work; mediation by reason of the breach. The starting point was to find out the mediator's approach and attitude in relation to the perpetrator and victim, and the prevailing regulatory framework. After review of the literature, we came to the realization that knowledge of this area was very limited and thus presents an unexplored topic. It emerged from the results that the mediators emphasize the importance of maintaining impartiality and neutrality in the process of mediation and that it is important to create a good relationship with both parties. The methods used by the mediators is not so different much about, but the mediators apply Crime Prevention Council handbook. Since mediation is a rather lonely profession when they are not very many, are the mediators to network with other municipalities to exchange experiences and knowledge and through this develop their professional role and mediation activities.

    Date of Award2011-Jun-16
    Original languageSwedish
    SupervisorAnn-Margreth Olsson (Supervisor) & Henrik Loodin (Examiner)

    Educational program

    • Social Work Study Programme

    University credits

    • 22,5 HE credits

    Swedish Standard Keywords

    • Social Work (50402)


    • mediation
    • mediator
    • method
    • approach
    • young offenders

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