Friskfaktorernas roll på ett bemanningsföretag

: En kvalitativ intervjustudie

Abstract

People spend about one third of the day at their workplace, therefore are a favourable working environment of great importance. There are factors in the working environment that affect the individual in different extents. Health factors are such a factor and can be described by the words, health and well-being, which indicates an absence of disease symptoms. While health promotion factors describe the parts of the working environment that are positive and health promoting. The current study focuses on American Family Association insurance (AFA-insurance) health factors. The work environment in the staffing company can be characterized as a triangular leadership, which characterizes the industry. The aim of the study was to investigate how a staffing company applies AFA insurance's health factors. Method, the study was performed by a qualitative interview study with a interpretive configuration. Nine people were interviewed in the three different job types, businessmanagers, consultant and consultants in the field. The collected data was then analyzed by using a qualitative content analysis and with a deductive approach. The result showed that the virtual leadership, socialsupport and possible educational investment were three of six health factors which were influential at the company. Leadership was held by communication technology as well as a physical session per week. The experience of the leadership works well given the conditions, but more physical presence and communication were desired. One factor that affected social support was constructive feedback. Education opportunities were offered, the utilization of the offer was poorly due to a shortage of time. Conclusion, the result showed that social support was influenced by feedback, reduced feedback decreased the sense of social support. The workplace considered that investment in education was essential and important for the competence development among the employees. Maintaining continuous communication was complicated when the leadership was physically absent.