Kommunikationssvårigheter
: mellan sjuksköterska och patient som är immigrant med annat modersmål

Translated title of the thesis: Communication difficulties: between nurse and patient whom are immigrant with a different native language
  • Fatin Al-Hilly
  • Magdalena Mufti
  • Lousie Olsson

    Student thesis: Bachelor

    Abstract

    Background: To provide good health care requires good communication between nurse and patient. When the nurse caring for patient whom are immigrant with a different native language, the nurse’s language skills are sometimes insufficient and they are in able to understand and to be understood, which can lead to misunderstandings. Method: The literature review was based on 14 articles. Researches were made in the databases; Cinahl, PubMed, and Elin@Blekinge. Articles from 2000-2010 were included. Articles were reviewed by Forsberg & Wengström template. Aim: The aim was to describe nurses' communication problems and the implications of meeting patients who are immigrants with a native language. Results: The results are presented in four categories: use of interpreter, inadequate language skills, frustration and pre-understanding. The nurse experienced that nursing a patient with inadequate language skills led to limited nursing and miscalculations. The nurse also expressed the dissatisfaction at the lack of care given to non-native speaking patient and was worried about the quality of care provided. The nurse believed that patients with language difficulties required more time and was more of a burden on health care than patients without language barriers. Discussion: To facilitate communication with patients who are immigrants with a native language, a professional interpreter should be hired. Multilingual nurses can also be helpful as interpreters.

    Date of Award2010-Sep-24
    Original languageSwedish
    SupervisorBirgitta Johansson (Supervisor)

    University credits

    • 15 HE credits

    Swedish Standard Keywords

    • Nursing (30305)

    Keywords

    • communication
    • meeting
    • care
    • immigrant
    • nurse
    • language barrier
    • pre-understanding

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