Kundlojalitet
: en studie om vad banker gör för att optimalt uppnå lojalitet via kundrelationer

  • Zyka Regjepaj
  • Qendresa Selmani

    Student thesis: Bachelor

    Date of Award2012-Sep-11
    Original languageSwedish
    SupervisorHåkan Jankensgård (Supervisor) & Elin Smith (Examiner)

    Educational program

    • Degree of Bachelor of Science in Business and Economics

    University credits

    • 15 HE credits

    Swedish Standard Keywords

    • Economics and Business (502)

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