Sjuksköterskans kommunikation med immigranter

Abstract

Background: With the increasing immigration the patient clientele alters and nurses encounter more immigrants in their daily routine. Some immigrants don’t master the official language used in the country they immigrated to. This leads to increased demands on nurses’ competence.Aim: The studies aim was to describe nurse’s experience of communication with immigrants that did not speak the official language of the present county.Method: The method was a literature study based on nine qualitative / quantitative scientific articles.Result: Based on the nurses’ experience the factors that affected communication were resources in form of time and available translators. Knowledge about cultural differences to prevent misunderstandings that makes nurses unsecure in the communication with the patients were also helpful.Discussion: Improving different factors that affect communication both encourages dialogue and increases the mutual understanding. Knowledge and resources strengthens the communication.Conclusion: Dialogue is considered a crucial element and is the goal for any kind of communication. Through employment of specific staff such as brobyggare (bride builders) the medical care would improve dialogue with patients who do not speak the official language of the present country.