The never ending story

: en studie om hur banker implementerar nya regelverk

Abstract

The ability of banks to implement regulations is important in several aspects. From the Finance Inspection ́s Point of view a successful implementation is important to protect the financial system and the consumers. For the banks it is important from a cost-benefit perspective, but also to keep customers satisfied and to maintain the right to continue banking. In spite of the advantages of successful implementation, the research in this area is limited. The aim of the study is therefore to explain how banks can implement new regulations.

To fulfil the aim of the study we have adopted a qualitative view. Two case studies have been made in which empirics has been collected through eight semi-structured interviews. The respondents were bank employees who had been highly involved in the implementation of MiFID II and MiFIR. The empirics were thereafter analyzed with guidance from the theoretical frame of reference.

The conclusion of the study is that the banks implementation of regulations is influenced by different factors: the cooperation between banks, the aim of the bank, the corporation culture, and the structure of the organization. The analyze has been used as a start point to create a model for how banks implement regulations. Implementation can be divided into interpretation and introduction. A major challenge is to translate the regulations and integrate them into the business activity. In order to make the employee practice the regulations, different steering mechanisms are used, for example education, information and monitoring.