Utforska förbättrade användarupplevelser för ’completionists’ i ’open-world’-spel

Translated title of the thesis: Explore improved user experiences for completionists in open-world games
  • Alexander Hoppett

Student thesis: Bachelor


Open-world games is a popular and growing genre of games that attract a wide array of players. Completionists are a group of players in open-world games that have a playstyle with the aim to complete 100% of the content in a game. The user experience in open-world games is criticized by completionists and with little understanding about the problem, solutions are requested to improve the user experience of this group of players. This study explores how open-world games can be modelled with the purpose of improving the user experience in the game for completionist players. To find this out, 6 completionists were examined using a qualitative method with the help of structured- and unstructured interviews. The results were then analysed which revealed 3 positive and 7 negative aspects that affected the informants user experiences to the greatest extent.
The conclusion of the examination is:
Positive aspects that improve the user experience of completionists: (1) mission variation; (2) unknown/hidden objects; (3) variation in player- and world customization.
Negative aspects that impair the user experience of completionists: (4) collectables that only give money/XP/pointless rewards; (5) lack of narrative and mechanics in missions; (6) collectables not marked; (7) too many pointless collectables; (8) game aspects that limit the player’s freedom; (9) Driving- and racing missions; (10) progression not designed for completionists.
These aspects could be used by game designers of open-world games to create an improved user experience for completionists.
Date of Award2021
Original languageSwedish
SupervisorKerstin Ådahl (Supervisor) & Kari Rönkkö (Examiner)

Educational program

  • Digital design

Courses and Subjects

  • Informatics

University credits

  • 15 HE credits

Swedish Standard Keywords

  • Information Systems (10202)


  • completionist
  • user experience
  • open-world
  • game
  • immersion
  • behaviour

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