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Välmående & prestationsmätningar, Finns det ett samband?

  • Adam Fröberg
  • Susanna Thörn

    Student thesis: Bachelor

    Abstract

    Sick leave is increasing in Sweden, especially sick leave due to mental well-being and stress has increased. Performance measurements have become more common in the workplace. Among other things it may be done to control what is produced, in order to develop workplace or to budgeting. That the performance will be measured can be perceived as a stress factor that leads to individuals feel worse and mental well-being will be affected negative. In this study we have chose to research whether performance measurements affect wellbeing. To do this, we have chosen to group the various reasons for measuring performance and different purposes to measure performance. To do this research, we have chosen to study two different workplaces, Försäkringskassan and Länsförsäkringar, in order to see whether, and in that case, how well-being is affected by performance measurements. The study was performed by a questionnaire with different ways of measuring well-being and questions about how the individual experience that the performances are based on and the purpose for which they are measured has been sent out at the two workplaces. In total the survey was sent to 151 respondents, of these 104 answered. We have observed that there is a positive correlation between performance measurements in order to develop and well-being. However, we have not found any correlation between the other groups, sales frequency, performance and quality and control / planning and wellbeing.

    Date of Award2015-Nov-17
    Original languageSwedish
    SupervisorPernilla Broberg (Supervisor) & Timurs Umans (Examiner)

    Educational program

    • Degree of Bachelor of Science in Business and Economics

    University credits

    • 15 HE credits

    Swedish Standard Keywords

    • Economics and Business (502)

    Keywords

    • well-being
    • performance measurements
    • professional services

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