TY - JOUR
T1 - Performance measurement in universities
T2 - ambiguities in the use of quality versus quantity in performance indicators
AU - Kallio, Kirsi-Mari
AU - Kallio, Tomi J.
AU - Grossi, Giuseppe
PY - 2017
Y1 - 2017
N2 - Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities' PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.
AB - Performance measurement (PM) is now common in Western universities. This is also the case in Finland, where a new funding scheme was implemented to ensure that quality was included in universities' PM. However, this paper shows that the quality indicators in use are, in practice, quantitative. The paper is based on a large survey and has implications for university PM systems in Finland and internationally.
KW - Academic publishing
KW - Finland
KW - efficiency and effectiveness
KW - performance measurement
KW - universities' economy
U2 - 10.1080/09540962.2017.1295735
DO - 10.1080/09540962.2017.1295735
M3 - Article
SN - 0954-0962
VL - 37
SP - 293
EP - 300
JO - Public Money & Management
JF - Public Money & Management
IS - 4
ER -