Value propositions during service mega-disruptions: Exploring value co-creation and value co-destruction in service recovery

Ioannis Assiouras, Niklas Vallström, George Skourtis, Dimitrios Buhalis

Forskningsoutput: Tidskriftsbidrag › Artikel › Peer review

9 Citeringar (Scopus)
34 Nedladdningar (Pure)

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Social Sciences